One of the reasons behind Australian legislation to try to ban international online casinos and poker sites from catering to Aussies is the fear of little oversight or transparency.
- Online gambling was a prosperous grey market in Australia, but everything changed in 2017. The government amended the Interactive Gambling Act (IGA) of 2001 to give the Australian Communications and Media Authority (ACMA) powers to crack down on illegal online casinos.
- Oct 12, 2017 Ignition Casino is a relatively new online casino, established in 2016 for US players only and opening its doors to Australian players since July 2017. It is fully certified and regulated by the Kahnawake Gaming Commission.
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Casino licensing in Queensland is a complex process. Usually the Queensland Government will call for submissions by placing an advertisement worldwide, calling for expression of interest.
A comprehensive brief to applicants document is issued to interested parties. Submissions must contain information on the organisation wishing to establish the casino. After the government has selected a preferred applicant, negotiations will begin with completion of the casino complex and the awarding of the licence usually taking some years to finalise.
Legislation
Casinos operate under the following legislation:
- Jupiters Casino Agreement Act 1983.
Casino licence holders
Australian Online Casino License Programs
- Breakwater Island Limited (The Ville Resort - Casino)
- Destination Brisbane Consortium Integrated Resort Operations Pty Ltd (The Star, Brisbane)
- The Star Entertainment QLD Custodian Pty Ltd (The Star Gold Coast)
- The Star Entertainment QLD Limited (Treasury Brisbane)
- Reef Corporate Services Limited (Reef Hotel Casino)
Licences for casino employees
Casino employee licence
Find out how to apply for a casino employee licence on the Australian Business Licence and Information Service (ABLIS).
Casino key employee licence
Find out how to apply for a casino key employee licence on the Australian Business Licence and Information Service (ABLIS).
Resources for casino licensees
Compliance forms
Resource manual
Code of practice
Also consider...
- Check the fees and charges for Queensland gaming licensing.
- Read about the technical requirements for casino equipment.
- Find out more about gaming rules, including the rights and obligations of both the player and licensed gaming operator.
- Find out how penalties for late payment of liquor licence fees affect gaming licensees.
- Last reviewed: 23 Aug 2018
- Last updated: 23 Aug 2018
General enquiries 13 QGOV (13 74 68)
- Licence and permit enquiries
1300 072 322
OLGRlicensing@justice.qld.gov.au
- Gaming compliance enquiries
- Liquor compliance enquiries
Australian Online Casino License Verification
- Media enquiries (07) 3738 8556
Online gambling was a prosperous grey market in Australia, but everything changed in 2017. The government amended the Interactive Gambling Act (IGA) of 2001 to give the Australian Communications and Media Authority (ACMA) powers to crack down on illegal online casinos.
Australian Online Gambling License
What the Law Says
Australian online gambling laws are quite clear and straightforward. They clearly state that providing online casino games such as poker, roulette, pokies, blackjack, and craps to Australian residents is illegal. But they remain silent about the legalities of individual players signing up at online casinos licensed in offshore jurisdictions.
The Interactive Gambling Act (IGA) of 2001 states that the following three activities are punishable offences:
- Provide prohibited online gambling services to Australians
- Provide regulated, but unlicensed online gambling services to Australians
- Provide online gambling services based in Australia to residents of designated countries
These laws apply not only to online gambling services in Australia but also in foreign countries, irrespective of whether foreign or Australian firms own them.
The IGA aims to minimize the negative impact of online gambling on residents. But it targets only providers of online gambling services, not their existing or potential customers.
Also, advertising online gambling products and services in Australia is illegal. This applies to all varieties of non-electronic and electronic media, including print media, broadcast services, Internet, hoarding, and billboards.
The Australian government also encourages residents to complain to the ACMA if they notice any illegal gambling activity being advertised or offered in Australia.
Amendments to the IGA of 2001
The Australian government amended the IGA of 2001 to solve the rising problems of problem gambling and overspending at illegal online casinos.
The Interactive Gambling Amendment Act of 2017 prohibits the following:
- Offering prohibited online gambling services to Australians
- Offering regulated but unlicensed online gambling services to Australians
- Offering prohibited online gambling services to residents of designated countries
- Advertising prohibited online gambling services
- Advertising regulated but unlicensed online gambling services
The new law also gives the ACMA the following powers:
- The ACMA can investigate whether a company or individual has been violating the law either on its own or in response to complaints.
- Associations of Internet service providers (ISPs) can develop industry codes. In the absence of such a code or if the industry code is ineffective, the ACMA can create an industry standard.
- The ACMA can bring illegal online gambling sites to the notice of ISPs and direct them to deal with these sites according to procedures established in the industry standard or industry code.
Why did the government find it necessary to amend existing laws?
Existing data from official sources indicate that Australians lose over AU$24 billion every year at offshore online gambling sites. Breaking this down to loss per capita, Australians lose around AU$1,200 per year, which is more than the gambling loss per capita in other countries. This also translates into millions of dollars lost in tax revenue every year.
Latest Developments
The government has continued to introduce measures to curb the problems of illegal gambling and problem gambling in the country.
In 2019, the government declared that laws would be created to permit residents to self-exclude from all online gambling sites licensed in Australia. This led to the creation of the National Self Exclusion Register, an effective way to minimize the harm caused by online gambling among players.
Self-exclusion is a voluntary procedure that allows players to exclude themselves from online gambling services licensed in their country for three months to an indefinite period.
The National Self Exclusion Register is just one of the measures that Australia introduced in its attempts to reduce problem gambling among residents. It also launched a systemic crackdown on illegal online gambling sites operating from offshore jurisdictions.
In 2019, the ACMA directed ISPs to block prohibited online casinos. The first online casinos to be blocked were Fair Go Casino and Emu Casino as the ACMA had received over 50 complaints about these casinos from players.
The ACMA continued to block offshore online casinos this year too. Recently, it directed ISPs to block AU Slots, GW Casino, Casino Dingo, Joe Fortune Casino, Ignition Casino, Top Bet Casino, Roo Casino, XBet Casino, and Wager Beat Casino as it had received 79 player complaints about these sites.
By blocking illegal offshore online casinos and introducing measures such as the National Self Exclusion Register, the government of Australia hopes to protect residents from the harmful effects of unlicensed gambling.
Dangers of Playing at Unlicensed Online Casinos
The experience of being cheated by an unlicensed online casino is more heartbreaking than that of losing money while gambling at a licensed land-based or online casino.
Online Casino No Deposit Bonus
The following are some of the dangers of playing at unlicensed online casinos:
- Unlicensed online casinos delay paying out your winnings because they want you to spend your winnings and lose them.
- They do not allow you to withdraw large amounts of money.
- They void your winnings for no particular reasons.
- They either avoid paying large jackpot wins or pay them out in small instalments.
- They use pirated versions of well-known online casino gaming software.
- They gain an unfair advantage over their players by rigging the RNGs.
- Customer support is either delayed or does not exist.
- Bonus terms & conditions are vague and unclear. Or the bonus wagering requirements are unreasonable.
- They charge high fees for withdrawals.
- Your government may block them any time, making it impossible for you to access or retrieve your money.
Any online casino that does not operate under a license granted in your country of residence is unlicensed. Even if an offshore internet casino claims to have received a license in some other jurisdiction, it will operate according to the regulations of its licensing jurisdiction.
The government of your country has no power over it. The least that your country can do is block your access to it, but it cannot help you to retrieve your lost winnings or deposits.
Read also: Most Popular Australian Online Casino Payment Methods – An Overview.